BIBO Water

We had a fantastic service visit from Tasha, who serviced both our machines thoroughly. Water tastes better than ever, and staff love the machines. Thank you for all your help!

Having rented this machine for some time, the filter is now well overdue. I've had a stream of lies from Bibo, and their customer service team don't care. They advertise they're open from 0900; they're not, their staff don't start until 0930. They've made claims my rental is "discounted so they're unable to provide anything further for the ongoing delays" - it's not discounted at all. They promise callbacks that never happen, and once they've got your money, they absolutely couldn't care less.

After having recently moved into a new house in a new area, the whole family could not get on with the new water taste - it was horrid - in EVERYTHING, water, hot drinks & cooking with it. The machine was installed 2 weeks ago, and already this BIBO machine has been a game-changer. We are all so pleased with it (very large family also) and now can't imagine not having it. We are all loving it - totally fabulous and would definitely recommend for anyone considering it. I don't normally do reviews, but credit where credit is due. Thank you. Installation engineer also fabulous - efficient, helpful, and professional. 10 out of 10 from us on all accounts.

Had my machine fixed this morning. Very fast service and such a lovely engineer who explained everything before repairing it. Very friendly too. Great service.

Wow, whoever designed these is incompetent. What type of idiot puts a touchpad above where it steams, making it impossible to turn the device off? I've now got kettle water overflowing my sides, scalding my feet, and warping my wooden doors. How the hell you thought this was a safe product is beyond me. Good luck in court.