At tinhat™ we believe that the best mobile phone insurance shouldn’t just be affordable – it should also give you the confidence that should the worst happen you’ll get a repair or replacement with no nasty surprises.
3.5 average based on 31 reviews.
Requested some information via email. Avtar emailed almost instantly with some answers. 10 minutes later my policy was updated. Can't fault Avtar or TinHat.
I have had insurance with Tinhat for over a year, which has always been affordable and very easy to claim on, and recently had a very positive experience changing the device on my policy. The customer service rep I spoke to was very polite and professional, and was hugely understanding and patient of my general tech-based confusion. It took less than 5 minutes and to top it all, my premium barely increased in price! Very pleased overall with Tinhat!
Needed to update my policy to a new device. Spoke to Avtar via email. Received a really speedy response and update had been completed all within half hour of my initial enquiry. Brilliant customer service. Thank you.
I have been using Tinhat for the past 2 years. No problems at all. Highly recommended for peace of mind. Just contacted Avtar to change the policy for my daughters new phone which he processed swiftly with no drama making the service very easy to use. Thank you Avtar!!
i had cracked the screen on my samsung s8, had to pay £75 excess but was impressed with how quickly the phone was replaced and delivered. They must have thought it would be too costly to replace so it was replaced with a new unit. The communication could have been better but Ignore the other reviews, their service was very efficient.