Shred It
Location: United Kingdom
Description
About Shred-it Shred-it is a Stericycle solution that helps organisations maintain the security and integrity of private and confidential information through document shredding and recycling, hard drive destruction and workplace privacy policies. As one of the largest document destruction providers in the world, Shred-it is working to shape a healthier and safer world for everyone, everywhere, every day through safe, responsible and sustainable services and products. Why Shred-it 35+ Years of Experience 450K+ Locations Serviced Worldwide 20+ Years i-SIGMA Certified One-time shredding services Regular shredding services HDD & e-Media destruction Free security survey Sustainable services Contact us
User Rating
4.3 average based on 38 reviews.
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Reviews
We have been with Shred It for longer than anyone can remember, our firm is nearly 50 years old. We have had a number of issues, especially in the last few years. Their customer service and communication is terrible, with having to chase them repeatedly for a response, currently I am still waiting for a response from Lee from sales or Callum in customer service. Overall I find their staff rude and disinterested. Any deviation from the usual run of things you will experience an issue with them, they are very unhelpful and they also charge for "visits" they have not made and add hidden surcharge costs. They will also turn up whenever they fancy, as opposed to when you need them. This is the last straw for us, we would not recommend this company at all and will be ending our contract when we can. Very disappointing after many years of being a loyal customer.
The service has not been great, it's extremely difficult to communicate with Shred It with all inboxes seemingly unmonitored. I am still trying to get an accurate invoice from them showing the deposit already paid, it seems impossible, it's almost like they don't want us to pay our bill! The person on the day was also apparently quite rude to our team. All in all, not great.
CLEARING OUT 26 YEARS OF PATIENT NOTES AND PRACTICE INVOICES FOR SURGICAL TREATMENT. I was confident the documents would be handled securely and shredded. The office with Ross and Max were a delight to deal with because they knew their business and were there to assist which they did, very well.
I have been dealing with Ellie Tracy-Hannon recently, regarding changing our account etc. She has been most helpful in sorting things for us. Very happy with the help she gave.
I have contacted Shred it this morning and spoken with Shaf and found him to be extremely helpful. He was efficient and informative and my query was managed without delay. Thank you for your time Shaf.