Shred It
Location: United Kingdom
Description
About Shred-it Shred-it is a Stericycle solution that helps organisations maintain the security and integrity of private and confidential information through document shredding and recycling, hard drive destruction and workplace privacy policies. As one of the largest document destruction providers in the world, Shred-it is working to shape a healthier and safer world for everyone, everywhere, every day through safe, responsible and sustainable services and products. Why Shred-it 35+ Years of Experience 450K+ Locations Serviced Worldwide 20+ Years i-SIGMA Certified One-time shredding services Regular shredding services HDD & e-Media destruction Free security survey Sustainable services Contact us
User Rating
4.3 average based on 38 reviews.
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Reviews
Extremely convenient getting confidential shredding carried out on site, along with a friendly and professional service. Shred it has acted for us very satisfactorily a few times before and we will certainly continue using Shred it from hereon. Excellent service, thank you.
It was not a smooth process to request an additional extra collection. Confirmation email response time & subsequent collection date were lengthy. We thought our 'usual' bag size would be collected, it was actually much smaller and the collection driver was unhelpful
Shred-It do a job and they do it well. Ross Hand continues to provide the right level of service and that comes from him clearly knowing his client. We don't want additional services BUT it's nice to know if there is maybe a discount we can utilise. Whilst not our account manager he provides such a good sales service that I never need to contact our account manager
The initial enquiry was responded to quickly and very helpful, explaining the process and guiding us towards the most cost effective option. The complimentary bags were received very quickly, and are sturdy. There was a long time between receiving the bags and actually booking the collection, on our part. The loss of 1 star is due to a rather clumsy payment system and disjointed collection set-up. I had gone ahead and paid the invoice, then notified our original contact with the payment information. He responded that he would forward the request to the scheduling team but I didn’t hear from them until I followed-up about a week later. This was another 9 working day wait for the pick-up, with an all day time window. When I asked the scheduler (not my original contact) if a narrower window could be provided, I did not receive any response. Pick-up went smoothly but then I received a request for payment from yet another team. I replied with the payment confirmation number, and the balance was closed. TLDR; sales process wonderful, very reasonable service, pick-up and accounts process needs a little smoothing out but overall well worth it.
The staff that I have dealt with are always friendly and professional and willing to go the extra mile. I am impressed with their speedy response to emails and telephone messages and are excellent at keeping to their promises for collection dates. The operatives who make the collections are always friendly too.