UK Flat Roofing

Did not get item paid for as there was an issue with details changing when placing an order online. Not possible to reach on the phone and they where not willing to call back. Have given them a chance to correct their mistake but they insisted straight away without investigating that the fault was not theirs. Avoid.

Have products ‘available’ on the website which aren’t available. If products aren’t in stock regardless of the reasons this should be shown clearly on the website. Take your money then offer you an alternative which is £400+ more expensive. Take ages to refund money.

I used whats app to speak to them i asked a million and 1 questions i was sent videos how to install my insulation they even helped me work out my wood batoning and gave so much advice for what my project was cannot praise them more absolutely class A customer service they even worked out my cheapest but best product and had a distrubuter in my area so i even saved on delivery brilliant guys on whatsap thank you a million. If you need the products they sell insulation then these are the best i found and the most reasonable priced. I was asking questions for weeks as i wasnted to be sure and they had so much patience and i now feel confident to carry out my project ??

Even during C19 an outstanding response, delivery and service, right down to pallet delivery company. Mr Green Modular Sedum Roof installed and one happy husband. Would use again and happy to recommend.

Very unclear shipping message. Charged £15 initially for shipping to NI, then order didn’t arrive, questioned why, ended up having to pay ANOTHER £15 to get it to NI. Meaning shipping to NI cost £30 for a box!! I get full pallets shipped to NI cheaper. Needed the parts but won’t use again...