UK Flat Roofing

Brilliant service, Mark was very quick with questions and queries. Delivery is fairly pricey however we got the modular sedum roof so a fast delivery was vital. Will definitely use them again in future. Never putting a sedum roof on the old fashioned way again.

Initially after sales was poor - no returning of emails or phone calls regarding despatch update. 1-2 days quoted - nothing received. Given the current situation I would accept some shortcomings but this has been a difficult experience. However they arrived today I am pleased to say. Covid delayed but in time. Needless to say suppliers are reputation reliant on the couriers they use sometimes. Thanks for getting back to me Mike.

Within an hour of my posting details of my complaint. UK flat had contacted me and are arranging to rectify the situation. Having been in business for almost fifty years. I know that any company can have hiccups especially at times like these. Its how you sort the problems that counts, not the fact that they happen. I have no complaints about UKFR, there was a problem, they are sorting it, problem over. Good company, will have no hesitation in dealing with them again.

Excellent product and service. I was looking for some edge trims to finish a couple of sheds for a while and I stumbled on some provided by UK Flat Roofing. The trims were stocked in a number of sizes and the prices were very competitive. Delivery took a couple of days and the company provided useful updates throughout the delivery process. I can highly recommed the products and service provided by UK Flat Roofing

Great products for the diy’er and professional. Never used rubber before and undersized my original order. ukfr increased size at no extra cost after I enquired with them. Delivered in 24hrs as promised. First class.