Stratum Clinics

I took my son to the Wimbledon branch and it was a total waste of money and time. The dermatologist didn’t even get off her chair to look closely at the issue let alone put his face under a some sort of microscope like I thought she would. She then recommended exactly what my GP had recommended which hadn’t worked and when I said that didn’t work, she prescribed something else which left my son’s skin feeling so dry and burnt. I spent £300 on this 15 minute appointment and £100 on creams and potions that haven’t worked. Don’t waste your money!

Had a full body mole check at Wimbledon which was very quick compared to previous ones I've had with my sun weathered skin and so many to be inspected. Not looked at closely or carefully or under a high powered light as they have been by other dermatologists when checks had taken at least 40 mins.Followed the recommendation to have one removed which had been monitored for years but seemed a little bigger. Now left with a horrible dark red bumpy, thick scar, and unsightly big stitch marks. The skin having been caught in a stitch and folded. Looks like a butcher would have done a better job! Not happy at the moment. At all.

I enquired about a consultation at the Cheltenham clinic for my mother as she has limited accessibility, Charlotte took my call and was extremely helpful. Although the building has steps which we were forewarned of, we were informed a member of staff would assist my mother into the building. On the day of, Charlotte waited on the steps of the building and came to meet us in the street, taking our bags and other belongings into the practice before helping us into the building. Adam Friedmann, my mother’s consultant changed rooms for us to the ground floor and the consultation was informative and the bedside manner fantastic. Each member of staff could not do enough for us and although all extremely busy, made sure to make us feel like the only people that mattered. I would highly recommend Stratum to anyone.

No sense of humanity at the Cheltenham clinic. Charlotte in particular needs to find a new job as she clearly isn’t a people person.

Awful place. Being referred as a new customer I cannot even get the right contact to get booked in … can only imagine the medical care provided based on the front of house care or shall I say lack of?!