College and County

I have had a great experience using College and County for our rental in Oxford. Our property manager Ewelina was helpful, attentive and prompt with communication and queries at all times. Our tenancy and check out was a seamless experience, with all terms actioned from the original lease agreement. I would use College and County in the future.

Probably one of the worst agencies in Oxford. Even though the house was completely new, the first night I moved, I had a huge leak (from the shower upstairs) on my whole wardrobe and they didn't refund me anything (despite the fact lots of my stuff was damaged!). In addition, once the tenancy finished, they gave back part of my deposit to one of my ex-flatmate WITHOUT MY AUTHORISATION. Even if I previously informed the agency that girl had problems with the management of money, mental illness (with written evidence!) and I specified that I wanted that MY MONEY was returned to me and NOT TO UNKNOWN PEOPLE (as it is logical), they ignored me. Obviously, this girl disappeared with the entire deposit. So now, thanks to College and County, I lost a considerable amount of money. So, if you are dealing with this agency, please stay away from it, especially if you care about your money.

Happy tenants look after the houses they rent, and choosing College and County has been the best decision I've made as a landlord. Having always been a hands on landlord it took a lot for me to hand over the reins, but C&C fully manage everything for me now, including HMO license renewals and all the associated compliance and paperwork, (all now on 5 year licenses). They have found me fantastic tenants, and always given me sound and practical advice. They are a lovely group of people in office and seem to take genuine pride in doing their job well, they have transformed my view of letting agents.

We have been trying to find a flat for our daughter for when she starts uni in September and were really frustrated by the service we got from local agents until I started to speak to Lewis at College and Country. We live in Somerset so Oxford is several hours away which makes it really hard to do viewings made even more complicated with Covid restrictions. Lewis has been so helpful and coped with delays due to travel and has answered all our questions & helped us secure a new home for her as she starts out on the next part of her journey. Thanks for all your help Lewis, I will recommend you to everyone!

We rented with College & County for 2 and a half years and it was a great experience all the way through! Everyone on the team was helpful and kind, especially during Covid stress. Any problems we've had have always been dealt with in a quick and professional manner. Special shout-out to Tabitha for always being such a cheerful & helpful first port of call.

I have been renting for many years, College and County have been by far the best agency I have used both in Oxford and in the UK. The property manager Tabitha was extremely friendly and helpful throughout my 2 year tenancy, really making me feel at home in the property.

They are not your usual letting agent. They are committed to helping you find somewhere just right for you. They truly stand by their ethics and values as a company. Lewis Stacey was extremely professional, kind and has an amazing ability to put clients at ease. Thank you for finding us a place we can call home.

College and county went above and beyond when we had to unfortunately end our tenancy early . They did everything they could to let the property out and succeeded promptly for us to avoid paying any more rent than we needed to .Over the 5 years we let a property through them they addressed every issue we had quickly and professionally. I would highly recommend them !