Posh Eyes Opticians Oxford

Company takes the full 10 working days to mark as dispatched, but still not actually dispatched as Royal Mail don't have the parcel. When I rang earlier in the week got a story about glasses going missing on the way to the lab, so they aren't dispatching them anyway. This company is drop shipping and lie about dispatched. I'll never use again. Ordered 20/5, 6/6 still nothing. EDIT: So everything I said was spot on. EDIT2: Now two days later, Royal Mail still don't have the parcel. Marking dispatched is therefore untrue, which I think makes it a lie. I rang and was hung up on as apparently telling the truth is rude and they will no longer speak to me. Contacting trading standards, this company is an utter joke.

Sunglasses from them arrived today I opened the case and saw I had been sent a hideous wrong colour. I emailed straight away asking to return them for the ones I ordered or a refund and was refused any help but I could pay a further £70 plus delivery for lenses I originally wanted. So BEWARE if you order from them ???

Utterly Useless. I ordered a pair of Oakley Sunglasses that were "in stock" on the website. I eventually get an email from Julian telling me that they were a "special order" and that my existing lenses didn't fit the new frame. I acknowledged the error and politely requested a refund as no work had been performed, request was denied by Julian as it was a "special order" weird, because they're a common frame in the Oakley range. Julian could fit expensive new Oakley lenses though, rather conveniently. I then requested the frame be sent out as I've ordered lenses from a laboratory, only to receive no response and my old lenses arrive in the post and a refund email from the company. I would suggest you spend your money elsewhere, this chap really needs to find another line of work, retail and customer service isn't a strong point.

Brilliant website but I needed some help and guidance so I had to call, Julian was quick to answer my questions, very knowledgeable and very patient. I was having some unusual glasses reglazed Huawei Smart Glasses 2 (Brow line edition) with some Zeiss lenses, Posh Eyes went away confirmed it could be done and got back to me with a highly competitive price very quickly. A little over a week I had my glasses back to me reglazed all in all a great friendly service and very speedily completed. Posh Eyes are highly recommended and I will be using again.

I originally contacted Posh Eyes in relation to obtaining some genuine Rayban prescription lens replacements. Julian was extremely helpful and informative and through our conversations I actually went ahead with replacing my older Oakley lenses which I didn’t know / realise was possible. Process was extremely smooth and Julian was communicative and helpful throughout. I have another pair of glasses I would like doing and I won’t hesitate to use this company again.