Great service, couldn't fault them. Had a few queries I needed to speak to them about, and everything was dealt with promptly, and lifted off my shoulders. They kept me regularly updated by phone. A previous undertaker had given me my Mothers Ashes in a plastic 70's sweetie container, so it was lovely to receive from Memoria, a gift bag containing a gift box with my dear friends ashes in, which felt way more appropriate. Thanks Memoria. Caroline Ridgway
So friendly, easy to communicate with and answers to my questions pretty much straight away. The Consultant advising me has been Jacob and he's been brilliant and patient, and has been massively helpful. Highly recommended, thank you.
Great customer service from the first to last step - I could call with the questions during process and I get answer and documents I need it to fly with my father ashes abroad, professional delivery. Very grateful for Hailey - she such a warm and helpful person. I am very impressed. Thank you very much
I spoke to George and he was really kind and helpful. I was sorting out in advance a prepaid direct cremation for my dad. I know it will be hard at the time to deal with this. George talked me through the process and he was really great. I went on to speak to my dad about it, after all it's about him. I contacted Memoria to arrange the prep payment and Stephen was extremely helpful in sorting it out. It was all very easy to sort out. Obviously at this point I can only review the service so far. I am very hopeful that when the time comes I will receive the same excellent service. I would recommend Memoria to anyone.
The professional, polite & courteous manner, provided by the assistant on the telephone; Very helpful and explained everything in a perfect manner; Can not fault anything at all, but wish to extend my humble thanks and gratitude to the gentleman that did it all.
I can't thank this company enough.... my mum paid for a straight cremation and I can't believe how amazing memoria have been. When my mum passed they did everything my mum wanted from collecting her from the hospital a week after she passed, her cremation a week later and less than 3 weeks after losing her they brought her ashes home .... thank you so much for making the worst time of my life a lot easier with your kindness and dedication xxxx
I spoke to a very professional young lady today who helped me through the process of what I would like when the time came of my passing. I felt at ease with the whole process, anything that I would think that'll help ease the whole family from my departure from this earth wasn't a problem. I am so grateful for your help and support you have given me.
I was assigned my own personal lady to deal with the care of my husband. Nicki Ewes kept me informed through the whole process, helping with forms and information I needed, I would highly recommend Memoria for the care of your loved ones, they bought comfort to a bad time thank you.
Helpful assistant my mind was made up so quick easy to follow their instructions can't thank them enough... even though I hope not make contact again for at least the next 30 years fingers crossed...